Forum Discussion
MatthewYarro
4 months agoCommunity Member
Recent update broke playback ability
Updated Storyline 360 just about 30 minutes ago, and now the playback feature is not functioning--including previewing a slide/entire presentation. Anybody hear anything?
- 4 months ago
Heard back from support. They suggested using the Articulate launcher to uninstall Storyline 360, restart the computer, and re-install Storyline 360. Didn't take too much time, and it worked.
MatthewYarro
4 months agoCommunity Member
Heard back from support. They suggested using the Articulate launcher to uninstall Storyline 360, restart the computer, and re-install Storyline 360. Didn't take too much time, and it worked.
- KellyAuner4 months agoStaff
Hi, MatthewYarro,
I'm sorry to hear you hit this snag but I'm glad my teammate, Amlan, was able to help you out!
If anyone is experiencing something similar, you may want to check out this resource on how to repair Storyline.