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MatthewYarro's avatar
MatthewYarro
Community Member
3 months ago

Recent update broke playback ability

Updated Storyline 360 just about 30 minutes ago, and now the playback feature is not functioning--including previewing a slide/entire presentation. Anybody hear anything?
  • MatthewYarro's avatar
    3 months ago

    Heard back from support. They suggested using the Articulate launcher to uninstall Storyline 360, restart the computer, and re-install Storyline 360. Didn't take too much time, and it worked.