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raoulhumby's avatar
raoulhumby
Community Member
3 years ago

Recording window size larger than the window I select?

While trying to record a software simulation in Storyline 360, I choose the 'select a window' to set the recording size but when I do the recording size is a little larger to the left, right and bottom of the application.

I've never had this problem before - but I haven't used Storyline for a couple of years - has something changed?

Anyway, I've been to Control Panel and deselected Show shadows under windows but that seems to make no difference - what am I doing wrong?

  • Hello Raoul, 

    Sorry to hear that you ran into this behavior. 

    I am seeing the same on my end as well when I use the screen recording feature: 

    I opened a case for you so we can have our support team take a closer look at the behavior. Someone will be in touch with you shortly!