Forum Discussion

StacyRempel-221's avatar
StacyRempel-221
Community Member
6 years ago

Recover file?

I was working on a Storyline project and my computer unexpectedly shut down. TOTALLY my fault for not saving my work, but I lost everything. Does anyone know if there's a way or place to look to rec...
storyline 360
JacquieDeVita-5's avatar
JacquieDeVita-5
Community Member
2 years ago

I just lost a day's work as well when a company security patch forced a restart on my laptop.  8 HOURS of work gone.  And now, not the slightest hint that I was working in Storyline at all.  I'd like to foray this complaint into a request.  Why not institute frequent and reliable autosave?  Isn't that the most logical thing to do, especially with people who may be designing coursework for the first time?  I was crying REAL TEARS earlier when I returned to my desk and saw that my laptop had restarted and that I'd lost so much work. 

StevenBenassi's avatar
StevenBenassi
Staff
2 years ago

Hi Jacquie!

I'm so sorry to hear about this setback and the frustration it has caused you!

Thank you for the feedback on the type of save functionality that could benefit you when authoring in Storyline. To clarify, have you already tried to recover a previous version from your temp files?

Vincent shared steps for that process earlier in the discussion.