Forum Discussion
Remove the 'RETRY' button when you pass a Quiz
Hi
Is it possible to remove the 'RETRY' button (on the Quiz Results page) if the user passes. I still need it to be there if they fail, and they need to have unlimited attempts.
It just seems unusual to ask them to try again if they've already got it right.
Thanks
18 Replies
Hi Gem,
That's a great question, and I can definitely see where you're coming from. Currently, Rise will display the Retry button until the learner runs out of attempts, even if the learner passed the quiz.
It sounds like you'd prefer to remove that button once the learner passes the quiz, and I'd be happy to pass that idea along to our product team. Thanks for letting us know how we can make Rise even better for you!
- JennyNason-3d9cCommunity Member
Yes, you can. If you remove the "Retry Quiz" button from the Base Layer, and place it only on the Failure layer it will only populate if the learner fails the quiz.
- TylerShirai-RieCommunity Member
thats storyline not riselol
- TylerShirai-RieCommunity Member
I fullheartedly second this product request!!!! Not great UX to offer a try again option if a user scored 100%
- TylerShirai-RieCommunity Member
I fullheartedly second this product request!!!! Not great UX to offer a try again option if a user scored 100%
- TylerShirai-RieCommunity Member
I fullheartedly second this product request!!!! Not great UX to offer a try again option if a user scored 100%
Thanks for your feedback, Tyler. If you have time to log a feature request and tell us more about how you'd like it to work, that would be super helpful!
Let me know if there’s anything else I can help you with.
- TomEvans-db92fcCommunity Member
Hi
Has there been any further progress with this feature? Our learners' nature is to aim for 100%, so we have instances of them retrying a passed assessment (below 100%) and then failing
Hi Tom, thanks for checking in.
Learners will still see the try again button after completing the quiz, no matter the score.
I did want to mention most learning management systems (LMSs) consider a course to be in review mode after meeting the tracking requirement. In review mode, resume data is no longer sent to the LMS, which prevents learners from accidentally changing their course status from complete back to incomplete.
In other words, once a learner meets the completion requirements, i.e. gets a passing score, the score will not change in the LMS on subsequent attempts. I would reach out to your LMS admin to get the specifics on how your LMS handles this.
- MonicaLangen120Community Member
Thank you for this feedback. The only issue here is: learner does not know alll these things. It must be obvious to a learner how their score is handled. When they the ''try again'' option, they might think the system is not picking up that they have passed. This is a really important user change. My clients have made a lot of comments about this.
- dansaundersonCommunity Member
any news updated on this feature? I've been trying to get my boss to switch to rise to take advantage of the mobile features, but this issues has caused many users to fail the course after they have already passed it. I'm getting angry emails about it.
- hazelBStaff
Hi Dan! Thanks for your interest in this feature. No updates as of now. We'll post in this thread once we make changes that will help.
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