Removing or Hiding the Previous/Next Buttons?

Hope you feel better soon, E!

Hi Christine, 

I experiencing a very similar issue right now.

I am using a custom Submit button in my true/false, multiple choice, drag-and-drop etc questions slides (feedback in slide layers), I have disabled the defaults submit in each of the slide (I'm using custom Prev/Next buttons). The only way it keeps the default Submit disabled when I go back to revisit a responded question is if I set each slide to "reset to initial state" but It is not a good solution to do this. 

Any idea why the default Prev/Next buttons are coming back after revisiting the question slides? Additionally, the default Next button does not navigate to the correct logical slide - instead, it jumps to a random slide in a previous section of my project.

Seems to be a bug in Storyline, please help!

Ronny 

Hi Ronny and welcome to Heroes!

Christine has taken another position within Articulate and doesn't get in the forums as often. Steve and Phil may be subscribed to this thread, but are you able to share your .story file here with us so that we can look at everything you have set up? If you'd prefer to share privately you can send it to our Support team here. 

Ashley,

Thanks for the update. I'm attempting to sumbit the .story file via the support team link you've provided but I have no way to "submit" it. See image below...

Thank you!

Hi Ronny,

I went ahead and submitted a Support case on your behalf, so that someone from our team will be in touch shortly to request your file. The case # is 00354619 (for my reference) and I'll follow along so that I can update this thread as well. 

Hi Ashley,

I received the support case email - thank you!

I've now uploaded the .story file.

Thanks Ronny for the update - I see that Jayem has been assigned to your case, and I'm following along.

Hi Ronny,

I see that Jayem was able to reproduce the issue, and they're looking into a fix within Storyline. In the meantime, he suggested the following: To workaround this issue, make sure that all the built-in controls at the bottom of the player is disabled. So far, all of the controls on your project is disabled, except for slide 1.95 where the Previous button is still checked. Once you unchecked this and preview the project, it seems to work. 

If you have any other questions about this, feel free to reply to the email Jayem sent you and let us know if you need anything else! 

Hi,

I am having the same issue. I created custom Prev/Next/Submit buttons and  disabled all of the built-in controls but the Previous/Next buttons still appear once the Review Quiz button is selected.

Hi Dena, and welcome to Heroes!

What we were able to find within Ronny's file was one slide had the slide properties to "Custom" and the Previous button was checked on there. That will override the main player settings, so you'll want to check all your slides to ensure that you have the player settings to default and that will pick up whatever you've set on the Player templates. If you're still having difficulty after checking those settings, please feel free to share your .story file for us to look at here or share it with us privately.