Next/Previous Buttons Triggered from Master Slide Don't Work from Scene to Scene in Storyline

Hi Laurie,

I'm sorry to hear you're hitting this snag! I want to try and reproduce the issue on my end, but I'd like to ensure I have the correct reproduction steps to determine if this is a possible bug. Can you share your Storyline file with us so we can look at what you have set up? You may also share it with us privately by sending it along here. 

Thank you!

You need a way to trigger a jump to next scene trigger (rather than next slide) perhaps by flipping a T/F variable on the slide that is at the end of the scene. And ensuring that it is flipped back when you jump scenes.

then controlling the Nav with a condition based off of the variable value.

Hi - 

Thank you both for your replies! (Sorry for my late response - I took a week off.) 

I can try the variable suggestion and see if that solves the issue. (Thanks Phil!) 

I've attached a Storyline file for you to take a look at. (Thanks Eric!) It's really just a storyboard at this point - just enough to test the navigation menu on the left. That's where the Next/Back buttons are that don't jump to the next scene. Hopefully it's just something that I've missed and will be an easy solution! 

I appreciate both of your time on this! 

Hi Laurie,

Thanks for sharing your Storyline project; it helped me visualize the issue better!

I ran some tests, and Phil's suggestion is brilliant. Unfortunately, it won't work now as the 'Jump to scene' trigger doesn't work when placed in the slide master. We are monitoring a report in Storyline 360 related to this. We'll notify you once this problem has been addressed. Here's a peek into our process:

How We Tackle Bugs

I appreciate your patience!