replacing picture naming issue

Hello JD!

Popping in here to note that I responded to your discussion post here. Both conversations are linked, and we'll check back in with any updates!

Hello.  I am also experiencing this issue.  However, Emma Brown's work around did not work for me.  I opened the renamed file in Photoshop and saved with a different filename.  Storyline 360 still imported it with the old filename.  In Photoshop, I even copied and pasted the image into a new .psd file and saved a new .png with yet another different filename.  Storyline 360 continues to import the picture using the old filename.  This is very frustrating, especially as I use different edited versions of the same picture and describe each difference in the filename.  With Storyline 360 displaying multiple edited versions of the same picture, using the same filename in the timeline, it's easy to see where this would be frustrating as it slows down my workflow!

I am seeing the same issue in a new project. I created one "story" using a selection of images. For the other "story" projects I used the first one as a template, replacing each image with a different one. The file name of each image persists from the original, initial project, regardless of the other changes I make. On the timeline, therefore, all the image file names are incorrect in the second and third projects. 

So I seem to have solved the problem of even a new project remembering an old file name. I went into the temp files and deleted all the associated files and my renamed images are showing up correct.

Worth a try perhaps?

I've been having this issue as well. I noticed that some of the image filenames in one project had some special characters in them, I didn't want that to be an issue "down the line", so I renamed the original files. But no matter how I tried (import, drag/drop, replace picture), the new image would arrive with the old filename. Very frustrating. I also tried deleting the temp files, and saving the file again from an editor (Snagit Editor) but that didn't seem to work either. The image would always import with the wrong filename.

I then started a new project and imported the renamed image. Success! But when I tried to import the new slide from the new project into the old one, the image would arrive with the old filename! Argghh.

So, I went back to the new project and since the Media Library has an export feature, I thought I'd try to export the image with (another) new filename from there. When I imported that file into the new project, it worked. SUCCESS! The filename did not revert to the bad one. 

Maybe this was a one-off solution (I was trying a bunch of different things before I found this thread), so YMMV. 

Hello Everyone!

I'm happy to return to this discussion with an update—we've fixed the issue where: 

The object name didn't update on the timeline when replacing one image with another.

Be sure to install the latest Storyline 360 Update 60 to take advantage of all the recent features and fixes.

If this happens again, please let us know! Or you can work directly with our support engineers here.

When is this going to be fixed? We often have to hand off projects to other developers and if I've replaced images (with formatting applied), they don't match the revised and renamed images I provide to other developers. It makes it difficult to collaborate on projects.

Oh, you made my day!! This is going to make my Life so much easier! Thank you! (I just updated, and it's a fabulous thing.)

Hi folx! I have great news to share!

We just released another update for Storyline 3. In Update 16, we've included important fixes and new features. One of the fixes we've included is: The object name didn't update on the timeline when replacing one image with another.

Make sure to download the newest version of Storyline 3 by following these step-by-step instructions.

Please let us know if you have any questions by posting here, or reaching out to our Support Engineers directly.

I am experiencing the same bug. I just updated to the latest SL and it still does it. I even drag a new pic and it insists on naming it after the previous pic. I copy/paste the file in Windows and increment the name (pic4.png vs pic5.png). When I drag pic 5, it shows up as pic 4. I have to open it in PSD and export again. I tried removing the outline with no difference. My image is cropped so maybe that is why, but still, even when importing a new pic??