Forum Discussion
Replay 360 Not Downloading Audio
I have an MP4 video file on my computer and when played directly from my computer, plays just fine. When I load the file to Replay the video comes over and it shows "audio loading" after some time ...
Hi Erin,
Since all videos are affected, try adding Articulate's endpoints to your network's allowlist to see if this helps address the issue. You may need help. from your network admin to complete this step:
If the issue persists, reach out to our support team by opening a case here and we'll take a closer look at what's going on.