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SandyKessler's avatar
SandyKessler
Community Member
4 years ago

Replay edit uploading into powerpoint error message

I want to upload a peek recorded video that was edited using replay into PowerPoint 365 and am receiving an error message.  The error message reads, "PowerPoint cannot insert a video from the selected file.  Verify that the necessary codec for this media format is installed, and then try again."  I have Articulate 360 on my desktop.  Why am I experiencing this issue?

Thanks,

Sandy

Replay 360
storyline 360
Studio 360
  • BeccaLevan's avatar
    BeccaLevan
    Community Member
    4 years ago

    Welcome to E-Learning Heroes, Sandy! Sorry you're hitting this snag. Happy to help!

    First, can you confirm you're uploading the Replay video from the Articulate tab on the PowerPoint ribbon?

    I'm staying tuned for your response, and we'll go from there!

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