Forum Discussion
AndreaKoehntop-
3 years agoCommunity Member
Hi Lisa, and welcome to the E-Learning Heroes community! ✨
I apologize for the issues you are experiencing accessing your files in Replay.
Did you try the steps to recover your files that Katie outlined in the thread above?
If that doesn't help resolve your issue, please feel free to open a support case with us to troubleshoot further. We will delete your files from our systems when troubleshooting is complete.