Two days ago (27.01.2021) I used relpay to record my screen for a project. Now, I wanted to go back on the replay file to edit the sound/length etc. and I get an error message saying 'The project is invalid or corrupt and cannot be opened. It may have been created in an earlier version of Replay.'.
Surely Articulate wouldn't have released an update, which now makes my file is invalid.
Great move to open a support case as well, where Matthew helped recover a screen recording from the corrupted .replay file with these steps:
Download and install 7-Zip, a free extraction tool.
Right-click the Replay project file, scroll to 7-Zip and choose Extract to <name of your project>.
A folder with the same name will be created in the same location as your project file. Simply open it to see the extracted contents. (You won't be able to decipher or use some items.)
Open the Replay folder and then the Media folder to find your videos. (You might need to change the file format for each video from *.bin to *.mpeg.)
Tip: Visit this guide for detailed best practices regarding managing Replay files.
I hope those steps helped you out, and we're here if you have any more questions!
3 Replies
Greetings, Klaire!
Great move to open a support case as well, where Matthew helped recover a screen recording from the corrupted .replay file with these steps:
I hope those steps helped you out, and we're here if you have any more questions!
I just lost over an hour of video and two more hours trying to rescue my Replay video files via the directions above with no success.
I appreciate you chiming in to share what you experienced with the instructions above, Joshua.
I've opened a support case on your behalf so that you can work 1:1 with one of our support engineers.