Forum Discussion
PieterUytterhoe
8 years agoCommunity Member
Replay source file error after saving
Hi,
Just spent 4 hour synchronizing custom slides to a presenter video, to find out that the source file i've saved won't open.
The error reads "This project is invalid or corrupt and cannot be...
KristineWalker
Community Member
Hello - I'm working off the trial (so new version?) and getting the same error as found in this comment string. I'm working off files that are saved locally (C: drive). It was originally a large file that I divided up. I've tried 6 different times and get the same error message. Once I save, close and then reopen for the first time, I get "This project is invalid or corrupt and can not be opened. I may have been created in an earlier version of Replay."
BeccaLevan
4 years agoCommunity Member
Welcome to E-Learning Heroes, Kristine! ⭐️
I'm sorry you've hit this error too! From here, I want to enlist one of our support engineers to help troubleshoot. Is it possible to share your file privately here? Once we test things on our end, we will reach out with the next step!