Forum Discussion

joanrussell's avatar
joanrussell
Community Member
2 years ago

Requirements for MAC users to view Storyline Modules

What are the system requirements and best practices for a MAC user to view a course that was created in Storyline? 

There have been reported issues with latency and focus issues. 

storyline 360
  • JoseTansengco's avatar
    JoseTansengco
    Staff
    2 years ago

    Hi Joan, 

    Thanks for reaching out!

    Published Storyline 360 content should play on a Mac as well without having to do anything special. You can check out this article for the Required Browser Settings for Viewing Published Courses.

    I'd like to ask a few questions to help clarify your experience: 

    • What kind of focus issues are you encountering? 
    • Is your course hosted on an LMS or Web server? 
    • Have you tried testing on a browser other than Safari? 
    • If your course is hosted on an LMS, does uploading your course in a different LMS make a difference? Here's how to test your course in a different LMS to compare.

    Looking forward to your response!

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