Forum Discussion
Resizing Boxes in Matching Drag and Drop
Does anyone know of a way to get box "option 5" to be the same shape as the others? Any insight would be much appreciated!
9 Replies
Angela0039 Very odd! Even if font sizes or faces are different the boxes should all be the same size. Have you tried inserting a new quiz slide to check if the same happens, it could also be a corrupt slide or a glitch. It may be worth creating a support ticket and uploading the slide so Articulate can take a look.
p.s. Do you see this in Preview mode or did you see it when published to Review?
Ange Thanks for your response! I have tried adding a new slide and it appears like this,
Thanks for the suggestion that it may be a corrupted file and to reach out to Articulate. I appreciate the insight!
I see this in Preview mode.
Hi Angela0039!
Sorry to hear you're having trouble with Matching Knowledge Checks in Storyline!
Glad to see Ange has been helping you. I tested the behavior on my end, but did not notice any inconsistencies when previewing the slide.
First, can you confirm that you are working with locally-stored .story files? Working off of a network, or shared drive may introduce erratic behavior. If you are already working locally, I suggest performing a repair of your Storyline installation to see if that makes an improvement.
However, if the issue persists, it would be helpful to see a copy of the .story file that's giving you trouble. Feel free to share that here in the discussion, or privately through a support case.
We'll delete it from our system as soon as we've finished troubleshooting!
If, for the new visual you attached, you did not manually resize the matching drag/drop items it is definitely odd behavior. Agree, contacting support is the way to go. Good luck!
I was not able to replicate the issue with Matching Drag & Drop slide. I believe the second slide is Matching Drop-down slide which by the way looks ok. Have you tried importing a new Matching Drag & Drop slide as Ange suggested to see if the issue is gone?
I spoke with Customer Care and ended up sharing the file. They helped me get it all the same but not like the original.
"I reviewed the slides and noticed that you're using Storyline's built-in Matching Drag and Drop question slide, which currently doesn't allow users to change the formatting of the generated text boxes for the drag items and drop targets
We're currently tracking requests for this feature and will let you know as soon as it's available."
I was never able to get the boxes to be the same size as the first image.
