resizing Question-Choices doesn't work

Hi Martin, 

First off, I'm sorry that you've had a poor experience with our customer service as that is definitely not what we want to hear. 

I took a look at your case and saw that you were working with Cleo, and I believe that Cleo's suggestion is in regards to there being an issue with the template used and not the set up overall. This is in line with his suggestion to try and recreate the template on a slide master and see how it behaves once you've started it from scratch. If you've got a link to where you accessed the template we can also take a look - and if it's one of our templates created by staff we'll definitely want to see how it's behaving on our end as well to make any necessary updates to the file and republish within ELH. 

I'll let Cleo know that we were discussing it here and ask him to reach out to your again, although it looks like his last reply received an Out of Office message? Please let us know if there is anything else either of us can assist with in the meantime.