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PaulShorr's avatar
PaulShorr
Community Member
3 years ago

Resource documents not loading on iPad

PDF files added to the resource tab that work properly on a computer are not opening on iPad.  Due to client requirements the Classic player is used on PC. Is this a known issue, are there any workarounds?

  • Hello Paul!

    Thanks so much for reaching out! I see that you’ve reached out to our Support Engineers and are working with my teammate, Mark! You’re in great hands. We’ll continue the conversation in your support case!

    Have a great afternoon!