Forum Discussion

Holly_Maso's avatar
Holly_Maso
Community Member
7 months ago

Resources Menu Item Not Loading on Review 360

I am making a series of Storyline courses with the same look and feel.  One thing I did: I renamed the Resources item to "Print File" and created a custom Resources button. The first course was publi...
Review 360
storyline 360
EricSantos's avatar
EricSantos
Staff
7 months ago

Hi Holly_Maso,

I'm sorry to hear you're having trouble with the Resources menu item!

I ran some tests on my end, but the renamed Resources item stayed visible after publishing to Review 360, so I wasn’t able to reproduce the issue.

I really appreciate the clear explanation and the steps you’ve already taken. From what you described, it sounds like there might be some corrupt elements in your slides, especially since the problem came back after you reinserted them and added the triggers.

One thing you can try is removing slides and objects one at a time (or in small groups) to narrow down which one might be causing the issue. We’d be happy to help with that if you'd like.

We can provide a non-disclosure agreement (NDA), and you can send your project file over privately through a support case. We’ll delete it as soon as we’re done testing.