Resources not Downloading via phone
Hi! I published a Review 360 link for a storyline file. The resources tab will open and download via PC but will not download when we test the mobile version. Halp!
Forum Discussion
Hi Edie,
Welcome to the E-Learning Heroes community!
I'm sorry to hear you're experiencing this issue. I'm happy to help troubleshoot and would like to start with a few clarifying questions.
- What version of Storyline are you using? We're currently on Build 3.68.28887.0.
- Does your course use the classic or modern player?
I'd be happy to take a look at your file to investigate this further. You can upload it here or share it privately in a support case. We'll delete it from our systems once troubleshooting is complete.
