Forum Discussion
RickyYau
4 years agoCommunity Member
Resume not working in web published course
I am having an issue with courses not resuming when published to the web, even though I have it set to "Prompt to resume" in the Storyline > Resume setting. Users report that they need to restart on...
EricSantos
3 years agoStaff
Hi Tash Te,
Sorry, you're hitting this snag! To rule out an LMS issue, you can test your published course at SCORM Cloud and compare the results with your LMS. SCORM Cloud is an industry-standard testing engine.
If it works at SCORM Cloud, I recommend opening a support case with your LMS provider to troubleshoot the issue. If your course doesn't resume correctly at SCORM Cloud either, send us your project file for review. We're happy to help!