Forum Discussion
Resume not working on Google Chrome browser
Hello,
The resume option in our course developed using Articulate Storyline works on the vendor's LMS but not on the Google Chrome browser; when I click on View Project. We also have a web app and...
Hi Prachi,
Thanks for reaching out about this! Just to clarify, are you publishing to the web and the resume behavior is not working?
I look forward to your response!
Hi John, we have also experienced this issue where the Resume feature 'Yes' or 'No' buttons failed to work. The screen just sits there with the spinning wheel and nothing else happens. The work around was to hit 'Tab' and 'Enter' which highlighted the 'Yes' button and they could resume the module from there. This is a long term established module on our SF LMS and have not had any complaints before about the resume button not working as should be.
Have raised a support ticket re this issue. Also found on further investigation that the issue could be related to whether the course is published with the 'classic' player. I republished with the modern player and there was no issue with the resume. Problem is that all our courses are published with the classic player and don't really want to have to change them all over.
This issue has now been resolved with the latest update of Storyline 360.
