Forum Discussion
Review 360- Comments not appearing
My SME posted feedback in Review 360 on a Rise course. The comments are not appearing under the review tab but do appear in the feedback section. Some comments seem to be missing as well.
Hi Simon! I apologize for the issues you are experiencing with your comments not appearing.
Please open a support case with us so that we can investigate further.
Hi Andrea, there's no need to contact support. We figured out what happened.
The slides in question had been deleted and recreated between publishes. I'm assuming the comments are tied to slides via unique slide ID, so when the originals were deleted the associated comments became orphaned.
Curiously, I posted a reply about that here later the same day, but the comment seems to have disappeared.
