Forum Discussion
MelissaStajcar
4 years agoCommunity Member
Review 360 Export Comments - no thumbnail?
Hello
I am trying to get feedback to my SMEs, but when I export comments, there is not a thumbnail image.
When I watched this video https://articulate.com/360/review
it looks like there would ...
LaurenDuvall
4 years agoStaff
Hi Melissa!
Sorry, you're running into this issue where the screenshot isn't shown in the PDF. I've tested this on my end, and I see the screenshot of the slide located on the right slide of the comments. Here's a screenshot.
Let's start by understanding where you see this! Is this happening with a specific browser or all browsers? Also, does this happen with all of your projects or just this specific one?
From here, we should be able to pinpoint what is causing the snag!