Forum Discussion

AndrewHoskins-e's avatar
AndrewHoskins-e
Community Member
2 years ago

Review 360 Publish Issue

Everytime I publish to Review 360 my course, it is publishing an old verison - specifically it shows a slide that is not even in the course anymore. I have closed storyline and reopened it - same result, I have closed my browser reopened - same result.  I have tried saveing the Storyline file as a new file - same result.

When just do preview in Storyline, it plays accurately.

Any ideas on how to fix this?

Thanks

storyline 360
  • JoanneChen's avatar
    JoanneChen
    Super Hero
    2 years ago

    Hi Andrew, it happened to me too few days ago. It fixed only when I reopened my laptop.

  • WaltHamilton's avatar
    WaltHamilton
    Super Hero
    2 years ago

    This can happen if your browser loads from the cache instead of from the file. Many modern browsers are very insistent about opening first from the cache. Even reloading or rebooting won't help. To avoid this problem, open the file in an incognito or private window.

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