Forum Discussion
Review 360 (storyline) issues today?
Hi everyone,
Good day! We’ve released the revised fix, and the issue has now been resolved.
If the issue comes up again, please don’t hesitate to reach out. We’ll be more than happy to help.
My issue is I'm not getting any email notifications from Review 360 even though all my settings are all. Keep missing comments/changes. Super frustrating. Was working last week and nothing has changed.
Hi LeslieWilbourne! Thanks for letting us know that you are running into an issue with Review 360. Are you not receiving email notifications for all comments in your Review 360 courses? Or is it just one course that is impacted?
As a troubleshooting step, I'd recommend checking with your SME's to see which browser they are using. And if possible, could they try using a different browser when adding a comment to see if you receive an email notification in that instance?
Hello LeslieWilbourne,
I'm happy to chime in! I understand you're not receiving email notifications from Review 360.
Would you be willing to share the link to the affected Review 360 course so we can take a closer look? If you'd prefer to share it privately, feel free to email it to us at support@articulate.com.
Thank you.
Hi there,
Update: it seems it is a localized issue with a double Cloud account(???) that appeared and a bunch of other IT Outlook issues. It is being worked on so it's not an Articulate issue but a localized one. Thanks for all the help and suggestions. The Articulate/Storyline community is great!
Hi LeslieWilbourne,
You're very welcome, and thank you for the kind words about our community!
I'm glad to hear it's not an issue with Articulate and that your team is already on top of it.
If there's anything else we can help with, feel free to reach out here in the E-Learning Heroes Community or privately through a support case—we're always happy to assist.
