Forum Discussion

BenjiLukas's avatar
BenjiLukas
Community Member
6 months ago
Solved

Review 360 (storyline) issues today?

Hi, Has anyone else had issues with Review 360 over the last few days? The review links keep kicking out my SMEs when they're review courses (forcing them to start all over again). Now, I can't pub...
e-learning development
Review 360
storyline 360
  • EricSantos's avatar
    EricSantos
    5 months ago

    Hi everyone,

    Good day! We’ve released the revised fix, and the issue has now been resolved.

    If the issue comes up again, please don’t hesitate to reach out. We’ll be more than happy to help.

KrystineHundley's avatar
KrystineHundley
Community Member
6 months ago

My system actually shows both IPv6 and IPv4.

 

  • EricSantos's avatar
    EricSantos
    Staff
    5 months ago

    Thanks so much for sharing your setup, KrystineHundley.

    Even when both protocols are enabled, Windows defaults to IPv6. We’re currently evaluating whether disabling IPv6 can serve as a reliable workaround while our engineers work on a permanent fix. Would you be open to testing whether temporarily prioritizing IPv4 resolves the issue? Here’s how:

    1. Open Control Panel
      Press Windows + R, type ncpa.cpl, and press Enter.
    2. Right-click your active network adapter (Wi-Fi or Ethernet)
      Choose Properties.
    3. Ensure “Internet Protocol Version 4 (TCP/IPv4)” is checked
      If it’s not, check the box to enable it.
    4. Disable IPv6
      To force Windows to use IPv4, uncheck “Internet Protocol Version 6 (TCP/IPv6)”.
    5. Click OK to save changes.

     

    Please let me know if this helps resolve the Review 360 issues. Thanks again!