Forum Discussion
Review 360 (storyline) issues today?
Hi,
Has anyone else had issues with Review 360 over the last few days? The review links keep kicking out my SMEs when they're review courses (forcing them to start all over again). Now, I can't publish to Review 360 from Storyline.
I've submitted a ticket. It appears to be part of a larger issue, as it's affecting my colleagues across Canada.
I've attached the message I'm getting when I try to publish to Review 360. I have tried publishing it to a new review link
Hi everyone,
Good day! We’ve released the revised fix, and the issue has now been resolved.
If the issue comes up again, please don’t hesitate to reach out. We’ll be more than happy to help.
37 Replies
Hello everyone, 🎉
I'm happy to share that we've made an update to Review 360 that we believe addresses the issue causing some users to experience intermittent refreshing or unexpected sign-outs.
Since this is a web-based fix, you don't need to install anything—it should apply automatically. You should find that the issue no longer occurs, even with IPv6 enabled.
If you continue to experience any trouble or need assistance with anything else, feel free to reach out here in the E-Learning Heroes Community or through a private support case. We're always happy to help!
Hi everyone,
I wanted to let you know that we’ve had to roll back the fix for this issue temporarily. We understand the impact this is having and want to assure you that resolving it is our priority.
Our engineering team is actively working on a more comprehensive solution. We’ll keep you updated and let you know as soon as the final fix is in place. Thank you for your continued patience and understanding!
Hi everyone,
Good day! We’ve released the revised fix, and the issue has now been resolved.
If the issue comes up again, please don’t hesitate to reach out. We’ll be more than happy to help.