Forum Discussion
Review 360 Stuck - This item is still processing and will be shown here automatically when ready.
Hello-I published a Storyline 360 course to Review 360, tested it on Friday, 6.11.21 and it was working. It is now stuck with the message "This item is still processing and will be shown here automa...
I have this problem now in our project. What is the solution please?
Hi ThiKhanhLinhTHA,
I'm sorry to hear that you've run into this setback when publishing to Review 360!
We're investigating an issue where some Review 360 items fail to load. This is impacting newly uploaded Storyline courses. Existing content continues to work as expected. Creators may see a loading error or be unable to open newly published content in Review 360.
We're actively working to identify the cause and will share updates as soon as we have more information. You can subscribe to real-time status updates, by clicking the 'Subscribe to Updates' button on our status page.
Thank you for your patience. I'm sorry if this has been slowing you down!