Forum Discussion
AnitaDevine-c45
5 years agoCommunity Member
Review 360 Stuck - This item is still processing and will be shown here automatically when ready.
Hello-I published a Storyline 360 course to Review 360, tested it on Friday, 6.11.21 and it was working. It is now stuck with the message "This item is still processing and will be shown here automa...
BeccaLevan
5 years agoCommunity Member
Hello R H,
Thanks for following up, and I'm sorry you're hitting this roadblock.
I peeked at Anita's case and saw our support engineers logged this as a possible bug. They concluded that the issue only happens when multiple versions of the course were published using Storyline 360 Update 52.
Here are two workarounds that should do the trick:
I'm sorry I don't have an update on a fix at the moment, but we'll circle back here with any future updates. Here's some insight on how we tackle bugs.
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