Forum Discussion
Review 360 Stuck - This item is still processing and will be shown here automatically when ready.
I am currently trying to replace this video with a new one and I am getting the message "This item is still processing and will be shown here automatically when ready." It has been stuck on this message for an hour. The video is only 117 mb.
Hi Mario!
So sorry for the trouble this is causing! We've identified an outage with one of our service providers, causing intermittent errors when uploading content to Review 360.
I'll be sure to update this discussion when this outage is resolved.
You can also subscribe to updates at https://www.articulatestatus.com/
Thank you, Lauren.
Hi Mario!
As promised, I'm reporting back to share that all services are operational! You can now publish to Review 360.
Please don't hesitate to reach out if you run into any issues. Thank you so much for being patient with us as we worked with our provider to resolve this issue.
I am having the exact same problem. Please help.
can you confirm if there is another outage and when it might be resolved? thank you!
