Forum Discussion
AnitaDevine-c45
4 years agoCommunity Member
Review 360 Stuck - This item is still processing and will be shown here automatically when ready.
Hello-I published a Storyline 360 course to Review 360, tested it on Friday, 6.11.21 and it was working. It is now stuck with the message "This item is still processing and will be shown here automa...
MariaCS
3 years agoStaff
Hi, Johnnie.
I'm happy to help you troubleshoot!
Is this happening with every file you attempt to publish to Review 360, or a specific one?
As Leslie mentioned above, we had an incident a few weeks ago, but Review 360 has been working without any issues since then. You can check the status here.
If you're still experiencing this and it's on a specific file, I recommend sharing the .story file with us through a case so we can investigate this further.
I also wanted to add a quick note: it looks like your signature came through when you replied via email. You can remove it by clicking 'Edit' below your response. Here's a quick Peek 360 video if you need help.
Related Content
- 3 months ago
- 1 year ago
- 10 months ago