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SamanthaFarr-5e's avatar
SamanthaFarr-5e
Community Member
3 years ago

Review 360 will not attach the to correct Storyline account to publish file

I have a business account and an account for a contract I am currently working on. Previously, if I am signed into Storyline through my contract account, I can publish my file to the contract account Today, I am not able to even though I am signed into the contract account when I publish my file, the previous versions of the file are not available to select. I found a workaround by going to Review 360 and updating the file. I have cleared my browsing cashe and cookies and restarted the computer.

I use a different browser for each account, and I am using Edge. 

 

Any suggestions? 

Review 360
  • KellyAuner's avatar
    KellyAuner
    Staff
    3 years ago

    Hi Samantha,

    Welcome to the E-Learning Heroes community!✨

    I see that you’ve reached out to our Support Engineers, and are working with my teammate, Satish. You’re in great hands! We’ll continue the conversation in your support case.

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