Forum Discussion
ChristaNovelli-
4 years agoCommunity Member
Review Site Not Loading (Blank/Spinning)
I have multiple users telling me that they cannot access Storyline or Rise files I have published to the Articulate 360 Review site. One of them did a screen share with me.
What I've Had Users Try...
AndreaKoehntop-
4 years agoCommunity Member
Hi Andrew!
Thank you for sharing your Review link with us.
I have opened this on my end, and the course loads normally within seconds. I can click on all of the seven modules and see the additional information in each. I am on the latest update of Chrome.
Have others you have shared the link with said that they cannot open it?
- AndrewMcEwan4 years agoCommunity Member
Hi Andrea, thank you for the reply. Yes, we are all getting the spinning and unable to move beyond the 1st screen.
Rather than select the modules, have you tried clicking on the play button at the bottom of the screen to move from one slide to the next, that is when the spinning starts. Any suggestions?
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