Forum Discussion

JulieGrigg-6fb9's avatar
JulieGrigg-6fb9
Community Member
3 years ago

Rise - text no longer automatically adjusts when pasted from Word to Rise

We are currently in the process of converting our resources into Rise. We copy and paste from Word docs into all types of Rise blocks. Up until now Rise automatically changed the font, size and spacing to match our Rise template settings.

But not today. Seems Rise has had some updates overnight. Now we have to highlight and Clear formatting for every single line, paragraph, heading, interactive we copy across. While it sounds like not much more work, when you are doing hundreds of pages for over a hundred documents, it adds up. 

I'm wondering why this feature has been removed?

  • Hi everyone! We've rolled back the changes we made to the text editor, so you should see Rise 360 clear the formatting of your pasted text again. Let me know if you have any trouble!

  • KarlMuller's avatar
    KarlMuller
    Community Member

    Hi Julie,

    It seems that Articulate has updated the text editor in Rise, and it functions somewhat differently.

    When you are copying and pasting from Word, if you are using the Chrome browser, right-click and choose to Paste as plain text.

    When I do that, it pastes the text copied from Word matching the text attributes of the destination Rise block.

  • Thank you for the suggestion Karl. I passed it on to my team and they have said it's so much easier doing it that way. Much appreciated.

  • I came to the same issue. Good that there is solution for that, although would be really good if it automatically changes the font, size, color like it was before.

  • Last week it seems to have reverted again, and now we have to manually clear formatting. Can there please be an option to have it clear the formatting when pasting? I understand that some people want to hold their source formatting, but I work from multiple sources, so I set the themes in Rise so that the finished product is consistent. Having to highlight the Rise text, delete it, then clear the formatting of what I copy before pasting is time consuming (doesn't seem like much, but it adds up!) We can't just highlight the Rise sample text and press Ctrl+V to paste over it anymore. Except for headings - it seems to work for that.

      • RonAustin-9e0ff's avatar
        RonAustin-9e0ff
        Community Member

        Thanks for the information about the update Karl! And yes - that is what I'm doing, but it was much faster before to be able to highlight the sample text in Rise and simply hit Ctrl-V to paste new content over it. Now I have to highlight and delete the sample text in Rise, then right click and paste as plain text. I know it may sound negligible, but it really does take more time this way - so I did prefer the option to have it cleared. At least that's how it works for me - I can't just highlight the sample text and then right click to paste in the new cleared text - doesn't seem to work. For empty blocks, it's not a big deal - but there's a lot of sample text in most of them :-)  

  • Oh - nevermind, I am now able to highlight and right click - one computer didn't let me, but this one does - so problem solved, just use the PC!