Forum Discussion
Rise - The media could not be loaded, either because the server or network failed or the format is not supported
Hello
I have a user who purchased a course from us experiencing an error "The media could not be loaded, either because the server or network failed or the format is not supported" when attempting...
I am having issues with videos not loading in the published scorm 1.2 file. The videos play fine in preview mode. How can I submit a case?
Hi Beth! Our support engineers can work with you to help you out with this issue. Could you please open a support case by clicking here?