Forum Discussion
Rise 360 | Video uploaded Flips Orientation
When I go to upload one video in particular it flips the orientation upside down. Has anyone else experienced this? Is there a way to trouble-shoot this? I cannot embed with a link, so it needs to b...
Hi Natalie,
I haven't experienced this issue myself, but you can try re-encoding your video using a third-party video conversion tool called Handbrake (http://handbrake.fr/).
If the issue persists, I would love to troubleshoot your file. Would you mind sharing your video here? If you prefer to share it privately, you can upload it using this form, and we'll reach out to you directly once we receive your file. Thanks!
