Forum Discussion
Rise 360 and mp4 download issues
Hello,
I am creating a course on Rise 360 and am unable to upload the mp4 videos. I keep getting an error message: "The media could not be loaded, either because the server or network failed or be...
Hi Pam,
I can see that you've opened a support case with us, and Ian sent you a couple of troubleshooting steps. I hope the steps helped. If the issue persists, please let us know. Have a good one.