Forum Discussion

AnkitaPatil's avatar
AnkitaPatil
Community Member
4 years ago

Rise 360, course resets completion on relaunching a completed course

I have a course published as SCORM 2004 2nd edition on Articulate RISE, the reporting is set as Passed/Incomplete. On checking from SCORM cloud it reports completion as Completed and Passed on first...
rise 360
AnkitaPatil's avatar
AnkitaPatil
Community Member

Hi Hazel,

 

Thanks for reply.

New update in this, when I published with SCORM 2004 4th edition it didn't give above mentioned issue.

 

Ankita.

 

CNavarro's avatar
CNavarro
Former Staff
4 years ago

Hi Ankita, thank you for the update. Since you were able to experience the issue in SCORM Cloud, we would love to take a closer look at your course. Would you mind opening a case here? Our support engineers are ready to help. 

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