Forum Discussion
Rise 360 keeps refreshing or going offline even when internet connection is stable
Am I the only one having issues with Rise? When I go in to make changes to courses, Rise would suddenly refresh or go offline (even when my internet connection is stable). When I check to preview...
Hi Grethel!
Here are some things that you can try:
1. Update your browser.
2. Try other supported browsers and check if you are still getting the issue. This will check if the issue is browser specific.
3. Please access Rise in Incognito or InPrivate window. Pressing Ctrl + Shift + n for Windows, or Press ⌘ + Shift + n for Mac switches you to Incognito mode and disables all browser plugins. Sometimes plugins cause odd behavior, Do you still get the same issue when in Incognito?
4. If the above steps do not work, kindly try clearing your cache to see if it will resolve the issue. Here's how to do it.