Rise 360 Knowledge Check - Passing Score achieved yet Continue button not activating.

I think I have an idea of what's going on but no solution.  I have two different courses within one Rise topic: an English version and a Spanish version.

When I get to the KC in the Spanish version, Rise wants the 2 KCs in the English version to be completed before allowing the learner to continue in the Spanish KC.  Does any have any ideas?

Hi Aaron,

I see you've connected with my teammate, Robert, who shared these troubleshooting steps:

• Clear your browser's cache
• Try using a private browser or incognito mode
• Try a different browser, and make sure it's up to date
• Restart your computer

If you need further assistance with this issue, please let Robert know!

Thanks, Kelly,

I found a solution. I discovered that Rise wouldn't allow me to continue because I had not completed the Knowledge Checks that came in the prior (English) lessons. Our English and Spanish branching worked fine until we changed the settings to require a score of 100 to continue.  

To circumvent that, I created the Knowledge Checks in Storyline and imported them as Storyline blocks for the 4 occurrences where Rise Knowledge Checks appeared in the training.

Feel free to reach out if you have any questions.  I attached a screenshot of the partial view from Rise

Thanks for your help.
-Aaron