Forum Discussion
Rise 360 Question Bank Image uploading problem
Hi. I am trying to make use of the new Question Banks in Rise, but I seem unable to load images into the question. I have tried them as BMP, JPG, GIF, PNG. The only one that will work is a HTML one ...
Hi Chris! Good day! I tried, and this is working for me as well.
Please try the following:
- Make sure your browser is fully updated.
- Try other supported browsers - does the issue happen to all browsers or just a specific one?
- Restart your computer.
- Clear your browser's cache.
- Please access Rise in Incognito or InPrivate window (Windows: Press Ctrl + Shift + n. Mac: Press ⌘ + Shift + n) Do you still get the same issue when in Incognito?
If the issue persists after doing these troubleshooting tips, please open a case with us so that one of our technical support engineers can help you.
