Forum Discussion

NicholasPinkham's avatar
NicholasPinkham
Community Member
2 years ago
Solved

Rise 360 "Redux" error in Moodle/Firefox

I am experiencing an error while passing through my Rise 360 courses in Firefox on a Moodle LMS. This occurs on a Moodle LMS (versions 3.9.25 and 4.4.2 tested on our dev servers). The error does NOT ...
rise 360
  • StevenBenassi's avatar
    StevenBenassi
    5 months ago

    Hi Everyone!

    I'm happy to share that we just released a new update for Rise 360!

    This update fixes the issue you ran into where Rise 360 courses receive 'Minified Redux' errors in Moodle LMS, when viewing the course in Mozilla Firefox. There's nothing to install for web-based apps. New features and fixes are immediately available!

    Please let me know if you have any questions about this update, or the issue you reported.

CaitlynDuggan's avatar
CaitlynDuggan
Community Member
5 months ago

Hi Steven, thanks for the update!
I've tested a newly published SCORM (27/05/2025) and unfortunately we are still getting the same issue. Can you confirm that the fix is now implemented?
Many thanks
PS I can send you the SCORM if needed : )

JoseTansengco's avatar
JoseTansengco
Staff
5 months ago

Hi CaitlynDuggan,

Sorry to hear that you're still experiencing the issue. Can you please try republishing your course once more and reuploading it in Moodle as a new project to see if the issue persists? If it does, please open a case with our support team here so we can request a copy of your course for testing.