Forum Discussion
Rise 360 Server Connection Timed Out: Lost Work
Quote from Articulate Support:
After careful investigation... I would recommend not leaving your Rise 360 course idle for long periods of time to avoid the risk of changes not being saved or a pos...
Over the past year have noticed the server connection to Rise and Review time out when left open in Chrome. These are the indicators:
- Review doesn't force an update automatically when an update is published in Rise. The version history is not updated.
- Rise loses information when the content manager leaves the course open and the course owner makes a change, or vice versa.
Since we published to Review, we were able to restore three versions that were lost in Rise.