Forum Discussion

HeatherLalla-3c's avatar
HeatherLalla-3c
Community Member
3 years ago

Rise 360 START COURSE button missing

Has anyone come across an issue with the START COURSE button on a Rise course disappearing?  We have a very large course that was created for a customer and we send the link out to them to give access to a lot of people.  When we "preview" it and when they go into it, the START COURSE button is there.  However, every few weeks it's all of a sudden gone and there is only a very small "down arrow".  The solution we've found is to duplicate the course, but we can't continue to do that every few weeks.  Articulate support didn't have a solution after submitting a ticket.  Any suggestions or solutions?

Rise 360
  • LeaSAgato's avatar
    LeaSAgato
    Staff
    3 years ago

    Hi there, Heather! I can see that you opened a support case for this issue, and Robert has been in touch. He has requested some additional information, and he'll be able to help you troubleshoot the issue once he receives your information. You're in good hands!

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