Forum Discussion
Solved
Rise 360 Video CC issue
I'm not able to add a .vtt file to the Rise video. Do I not have access to it? Upload cc file?
Select the language of the .vtt file first, then the upload button will become active.
Hi,
I have this problem also. I use ""Dutch" and then upload the file. I saved it correctly. When I select the file nothing happend.
Sorry to hear that you're having trouble uploading captions to Rise 360.
I see that you've already opened a support case being handled by my teammate, Christian. It looks like he sent an email with steps on how to share your Rise course privately for testing.
We can continue the conversation through your case!