Forum Discussion
- KateMcInnis-228Community Member
Same issue for me. I've tried Chrome and Edge. I've tried clearing cache and incognito mode too...both suggested by Rise in the past. Still no luck :(
- hazelBStaff
Hi Christian!
I understand that every time you try to upload a video in Rise, you're getting an error message.
Please try these:
-Please make sure that the supported browser you are using is updated. Try other supported browsers and see if the error is browser-specific.
- Please access Rise in Incognito or InPrivate window (Windows: Press Ctrl + Shift + n. Mac: Press ⌘ + Shift + n) Sometimes plugins cause odd behavior, Do you still get the same issue when in Incognito?