Forum Discussion
RISE and Litmos - upload failing
Dear all ...
If you're interested in this problem, I have fixed it (but not solved it!). It actually arose in two separate courses, both of which used a Storyline block. The characteristic that each block had in common was that they both used a scrolling panel - I don't know if that's a coincidence or the cause, I'm afraid.
It's particularly strange though, because I had successfully uploaded both courses with their original scrolling panel blocks. However, I later added a further Storyline block (a data entry screen) to each course - positioned after the scrolling panel block in both cases - and that's when the uploads started failing.
The solution was:
- remove the data entry block
- republish each Storyline element containing the scrolling panel to 360 as a new component and reinsert it into Rise.
- re-add the data entry block
Not sure whether I could have just done step 2 - the above just reflects the way I approached the problem!
Rgds
M