Forum Discussion
Rise Closed Captions Not Working
Hello! I uploaded a video in Rise 360 that had closed captions created in Panopto, but there was no CC button on the video. I then uploaded a VTT file for it, and the CC button appeared but the capt...
Hello everyone! Much like many of you, my company's IT team does not want us to use converters. This suggestion to use the Articulate captioning tool to export a VTT file was a clever solve, but unfortunately the VTT file that it generates still doesn't materialize in Rise 360 for me. Any troubleshooting tips for this?
I read here that a solve for this was to edit the VTT file directly and remove numbers and stamps on each line but my file has hundreds of lines and I'm looking for a process that will streamline this for our team.
Any insight from you all would be great!