Forum Discussion
Rise Closed Captions Not Working
Hello! I uploaded a video in Rise 360 that had closed captions created in Panopto, but there was no CC button on the video. I then uploaded a VTT file for it, and the CC button appeared but the capt...
Same issue as @Anairis here. Can't use an online converter, the VTT from Storyline isn't working when we upload to Rise. We've published a Storyline block as a stop-gap and have opened a case.
I know VTT's are the preferred standard these days, but what about accepting other formats (SRT, etc) and/or ensuring captions exported from Storyline will work in Rise. I've done a few test exports from Storyline, as it's our captioning tool to create VTT's, but they're not working.
I'm running the 9.22.2022 update.