Forum Discussion
Rise Closed Captions Not Working
Hello! I uploaded a video in Rise 360 that had closed captions created in Panopto, but there was no CC button on the video. I then uploaded a VTT file for it, and the CC button appeared but the capt...
Hi there -
I am having the same issue. We are publishing the course (using the default videos that are included with the course) onto a web server but none of the video captions are appearing. I can see in the exported that there are .VTT files appearing, but they are not playing.
I too have made sure the .vtt file contains no commas where indicated but this has not made any difference.
Any help would be appreciated as we have workarounds, but they're not ideal.